Insurance and Billing FAQ
We are extremely pleased that you have chosen us for your dermatological needs. The following information regarding financial matters should be helpful to you in understanding our billing process.
INSURANCE PLANS: Dermatology Specialists of Omaha, LLC participates with all major local and national health plans. However, an occasional health plan may not offer participation to physicians in the area. It is your responsibility to make sure the provider you are seeing is a participating provider with your health plan. Some health care plans may not cover services such as removal of benign or non-irritated growths. These would be considered cosmetic and payment is due at the time of treatment.
MEDICARE: Medicare may not consider all services medically necessary such as removal of benign or non-irritated growths. These would be considered cosmetic and payment is due at the time of treatment.
REFERRALS: If you belong to an HMO, Tricare Prime, or any insurance that requires a referral, you are responsible for getting a referral from your primary care doctor. If you do not have the referral at our office at the time of your appointment and we are unable to obtain one for you, you will be required to pay for the visit, or, you may reschedule your appointment.
DUE AT TIME OF CHECK-IN:
- Past Due Balances
- Self Pay Charges
- Non-covered charges (those considered to be cosmetic by your insurance)
HOW TO PAY YOUR BILL: Online or over the phone at (402) 933-4123. We accept Mastercard, Visa, Discover, and American Express. When paying online, you will be prompted to log in or create an account. If you choose not to create an account, you have the option for Quick Pay. If you have any issues, please contact the Billing Office at (402) 933-4123.
CANCELLATION OF APPOINTMENTS: If you are unable to keep your scheduled appointment we REQUIRE a 24 hour notice .
NO SHOW: If you fail to keep your appointment and fail to cancel within 24 hours, you may be assessed an appointment hold fee on subsequent appointments. Call our billing office at 402-933-4123 for details.
For more information on insurance and billing, please read our Financial Disclosure.